Yes the full title of this latest book from Mark Schaefer is a mouthful but it’s pure brilliance in clarity, insight and utility cannot be overemphasized. Written in Mark’s typical down to earth style that makes you feel like he’s in the room with you, it instills a confidence that makes you excited to put social TO WORK. Truly a must read for your entire staff from Admin to CEO. Really! Read it and find out why for yourself.
But let me dispel any notion from the book’s title that this is some remedial or sophomoric read. It’s not. It is though the best book I’ve read for those looking to understand how to make social media an effective part of their B2B or B2C marketing, especially skeptical C-suite execs. Not paddy-cake play time but sound foundation building, actionable steps to determine if social has a role in your company (99% likely a YES!), and then how to make it happen plus realistic expectations.
Already read it? Please let us know what you think.
I think most B2B marketers would agree that beyond the technical and design excellence of a B2B company’s online presence, there must be a content strategy and plan that’s getting supported by content experts and thought leaders who are creating authentic, genuine, and compelling content. But it’s not happening as much as it should and here are just three contributing causes to what I call the B2B Marketing Opportunity Gap
#1 Marketing Technology Runs On High Octane Content
The myriad of marketing tools from apps, to cloud ware to automated lead nurturing that we are seeing is wonderful because they remove much of the drudgery in the workaday world of B2B marketing. But this is where B2B company execs trying to support the transition to inbound marketing often make the mistake of thinking marketing technology alone is the solution. They will find dollars to fund MAS, CRM and CMS technology with all its potential of money savings with the expectation it will deliver greater marketing ROI. But without fresh, original and compelling content to fuel it, this is the equivalent of a high performance engine with a one gallon gas tank. Going nowhere fast. The reality is B2B companies should continuously budget for ongoing content analysis and development if they want to compete for a lead in the pack.
#2 Fresh, New Rubber or Retreads?
Truckers either buy new tires for their rigs or have the old ones retreaded which is just what it sounds like; sticking new tread around the old tire casing. This solution is relatively cheap but also somewhat unreliable. We’ve all seen and occasionally dodged those strips of rubber tread on the interstate some call “road gators”. Those came off retreaded tires. Alot of B2B marketers are doing the same thing with their marketing content. You know what I’m talking about. Look at the volume of blogs that are a rehashing and repurposing of the same conversation. On the other hand, well done fresh content is like a new tire; it almost never fails and develops a good reputation for performance and reliability. All B2B marketing content should be like that but of course it costs more to produce quality. Too many marketing decisions though are based solely on cost instead of ROI and the result can be disappointing. Study the category leader’s online content, follow the best practitioners like Content Marketing Institute and Copy Bloggers or hire someone like Jay Baer, Mark Schaeffer or John Jantsch to help you set up your program.
#3 B2B Inbound Isn’t A Chicken Rotisserie
Recently I read a post by agency new business expert Michael Gass about how ad agencies are requiring staff to be more digital. The lateness of this is a little shocking considering Dharmesh Shah and Brian Halligan described the new digital citizen in their book Inbound Marketing,
Cover via Amazon
back in 2009 but at least ad agencies KNOW they have a content void to fill if they are to have any credibility in the new marketplace. Some of their clients are hearing that too. Both camps face the same challenge; developing a content program, executing on it, monitoring the results and using those results to continuously improve upon the content. It’s NOT a Ron Popeil Chicken Rotisserie where one can “set it and forget it”. It’s more like a fitness lifestyle that requires discipline; stick with it though and you’ll get long lasting, accumulating benefits.
Where else are you seeing issues that are standing in the way of getting your B2B marketing program ramped up and amp’d up? We’d enjoy hearing about them.